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Author Archives: Tara Shelton

Talent Required!

 | Posted in News

We have positions available for Claims Handlers who wish to specialize in our validation arena. The successful applicant will be trained in our leading Conversation Management model, and be able to work in an exciting environment where claims are screened …

Company Expansion

 | Posted in News

We are delighted to announce that I-COG is now expanding its office space within the UK. Our second office will open in April 2017 in Portsmouth, with a third planned for 2018 in Manchester. We see this growth as a …

Customer Service Excellence

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At I-COG we are passionate about customer care and that exceptional service should be delivered on each and every occasion. This is just one of the reasons why our organisation supports National Customer Service Week!