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	<title>I-COG Claims Management</title>
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	<link>http://i-cogservices.com</link>
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		<title>Our Australian Partner</title>
		<link>http://i-cogservices.com/our-australian-partner/</link>
		<comments>http://i-cogservices.com/our-australian-partner/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 10:17:29 +0000</pubDate>
		<dc:creator>Tara Shelton</dc:creator>
				<category><![CDATA[Latest News]]></category>

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		<description><![CDATA[Please see the link below to our Australian strategic partner: http://www.centricityci.com/our-partners.php]]></description>
			<content:encoded><![CDATA[<p>Please see the link below to our Australian strategic partner:</p>
<p>http://www.centricityci.com/our-partners.php</p>
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		<title>Some Thoughts on our 2012 Direction</title>
		<link>http://i-cogservices.com/some-thoughts-on-our-2012-direction/</link>
		<comments>http://i-cogservices.com/some-thoughts-on-our-2012-direction/#comments</comments>
		<pubDate>Wed, 11 Jan 2012 13:26:06 +0000</pubDate>
		<dc:creator>Tara Shelton</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://i-cogservices.com/?p=593</guid>
		<description><![CDATA[As MD of I-COG, I continue to have the good fortune to meet exceptional people and businesses that are committed to minimising risk and providing the best service possible to its customers. However, it still amazes me how much work &#8230;<div class="more"><a href="http://i-cogservices.com/some-thoughts-on-our-2012-direction/">Read More...</a></div>]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;">As MD of I-COG, I continue to have the good fortune to meet exceptional people and businesses that are committed to minimising risk and providing the best service possible to its customers.</p>
<p style="text-align: justify;">However, it still amazes me how much work we all still have to do in &#8216;going back a few stages&#8217;, understanding that we have to assess risk much earlier in the customer exchange process.</p>
<p style="text-align: justify;">This year I want to focus primarily on sharing excellence with the financial and banking industries whilst still providing exceptional services to insurance claims and underwriting, retail and telecommunication clients. These industries also have so much to offer and share.</p>
<p style="text-align: justify;"><a href="http://threatmetrix.com/resource-center/articles/high-risk-merchants-need-better-fraud-control/">http://threatmetrix.com/resource-center/articles/high-risk-merchants-need-better-fraud-control/</a></p>
<p style="text-align: justify;"><a href="http://www.wiscocomputing.com/articles/ccfraud.htm">http://www.wiscocomputing.com/articles/ccfraud.htm</a></p>
<p style="text-align: justify;">The beauty about I-COG is that we never know too much and always learn from others as we strive to be the best. We don&#8217;t have an ego and respect the fact that together, everyone achieves more. No one person, or company, can solve the fraud problems we all face on a daily basis across the globe.</p>
<p style="text-align: justify;">Collaboration is the key – and at I-COG we love working with our partners and clients towards performing excellence and solid, productive relationships.</p>
<p style="text-align: justify;">Tara Shelton<br />Managing Director</p>
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		<title>Improving Industry Risk Identification Across The Globe</title>
		<link>http://i-cogservices.com/blog/</link>
		<comments>http://i-cogservices.com/blog/#comments</comments>
		<pubDate>Tue, 10 Jan 2012 15:28:55 +0000</pubDate>
		<dc:creator>Tara Shelton</dc:creator>
				<category><![CDATA[Banking & FInance]]></category>
		<category><![CDATA[banking]]></category>
		<category><![CDATA[credit cards]]></category>
		<category><![CDATA[finance]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[fraud risks]]></category>
		<category><![CDATA[risk assessment]]></category>

		<guid isPermaLink="false">http://i-cogservices.com/?p=568</guid>
		<description><![CDATA[As MD of I-COG, I continue to have the good fortune to meet exceptional people and businesses across the globe that are committed to minimising risk and providing the best service possible to its customers. However, its still amazes me &#8230;<div class="more"><a href="http://i-cogservices.com/blog/">Read More...</a></div>]]></description>
			<content:encoded><![CDATA[<p>As MD of I-COG, I continue to have the good fortune to meet exceptional people and businesses across the globe that are committed to minimising risk and providing the best service possible to its customers.</p>
<h2>However, its still amazes me how much work we still have to do as an industry in &#8216;going back a few stages&#8217; assessing risk earlier in the customer exchange process.</h2>
<p><a href="http://i-cogservices.com/wp-content/uploads/2012/01/Fotolia_3933199_S1.jpg"><img class="alignnone size-medium wp-image-570" title="CREDIT CARD" src="http://i-cogservices.com/wp-content/uploads/2012/01/Fotolia_3933199_S1-300x225.jpg" alt="We as an industry need to collaborate more so as to reduce front-end risks more effectively" width="300" height="225" /></a></p>
<p>This year I want to focus primarily on sharing excellence with the financial and banking industries whilst still providing exceptional services to insurance claims and underwriting, retail and telecommunication clients. these industries also have so much to offer and share.</p>
<p>There are some interesting articles out there that spark exciting discussions on flexible approaches:</p>
<p>&nbsp;</p>
<p><a href="http://threatmetrix.com/resource-center/articles/high-risk-merchants-need-better-fraud-control/">http://threatmetrix.com/resource-center/articles/high-risk-merchants-need-better-fraud-control/</a></p>
<p>&nbsp;</p>
<p><a href="http://www.wiscocomputing.com/articles/ccfraud.htm">http://www.wiscocomputing.com/articles/ccfraud.htm</a></p>
<p>&nbsp;</p>
<p>The beauty about I-COG is that we never know too much and always learn from others in our strive to be the best. We don&#8217;t have an ego and respect the fact that together, everyone achieves more. No one person, or company, can solve the fraud problems we all face on a daily basis across the globe.</p>
<p><strong>Collaboration is key</strong> &#8211; and at I-COG we love working with our partners and clients towards performing excellence and solid, productive relationships. And we can also show how impactive we are!</p>
<p>Tara Shelton</p>
<p>Managing Director</p>
<p>I-COG Claims Management</p>
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		<title>Conversation Management Launched in Australia!</title>
		<link>http://i-cogservices.com/blog-1/</link>
		<comments>http://i-cogservices.com/blog-1/#comments</comments>
		<pubDate>Tue, 03 Jan 2012 09:36:38 +0000</pubDate>
		<dc:creator>Tara Shelton</dc:creator>
				<category><![CDATA[Latest News]]></category>

		<guid isPermaLink="false">http://i-cogservices.com/?p=108</guid>
		<description><![CDATA[In November 2011 I-COG proudly launched their successful Conversation Management model for the first time in history into Australia. This was through their valued strategic partner Centricity (www.centricityci.com) and whom are now successfully providing the same savings, expertise and positive &#8230;<div class="more"><a href="http://i-cogservices.com/blog-1/">Read More...</a></div>]]></description>
			<content:encoded><![CDATA[<p>In November 2011 I-COG proudly launched their successful Conversation Management model for the first time in history into Australia. This was through their valued strategic partner Centricity (www.centricityci.com) and whom are now successfully providing the same savings, expertise and positive customer journey to all insurer clients as part of this partnership.</p>
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